Help Center
Orders & Shipping
Processing times, carriers, tracking, returns, and delivery issues.
- Shipping options and timingHow long orders take to process, which carriers Curo uses, when shipping is free, and where Curo ships.
- Tracking your orderWhere your tracking number comes from, when to expect it, and what to do if tracking is missing or has not updated.
- Returns and refundsYou can cancel for a full refund before an order ships. After it ships, all sales are final except for items that arrive wrong, damaged, or defective.
- My package arrived damagedIf an order arrives damaged, or never arrives, free Shipping Protection covers it. Email support@curo.you within 7 days of delivery with your order number and photos.
- International shippingCuro currently ships within the United States only. International shipping is not available at this time.