Help Center
How can we help?
Guides for handling, storing, and verifying research peptides, plus answers on orders, shipping, and payments. Everything here is written for research use only.
Getting Started & Handling
Reconstitution, solvents, and how to handle a research peptide once it arrives.
Storage & Stability
How to store lyophilized and reconstituted peptides, and what the vial seal tells you.
Quality & Verification
Our testing standard, Certificates of Analysis, and the Research Use Only framework.
Orders & Shipping
Processing times, carriers, tracking, returns, and delivery issues.
Payments
The payment methods accepted at checkout.
Discounts & Support
The referral program, welcome offer, and how to reach the team.
Frequently Asked Questions
- Returns and refundsYou can cancel for a full refund before an order ships. After it ships, all sales are final except for items that arrive wrong, damaged, or defective.
- Research Use Only: intended use and responsible handlingEvery product Curo sells is designated Research Use Only. Here is what that means, who may buy, and the handling standard that comes with it.
- My package arrived damagedIf an order arrives damaged or defective, contact the team within 48 hours of delivery with your order number and photos, and we will make it right.
- International shippingCuro currently ships within the United States only. International shipping is not available at this time.